Wondering if anyone managed to cancel with softbank hikari 10G.
I took their 10G plan, it’s an NTT east collab, so I naively assumed the speed would be the same as any other ntt east provider.
Turns out it is slow, slower than my 1G asahinet plan was. I guess they throttle a lot. Based on minsoku net it’s the same for most people using their crappy plan.
I tried to cancel right after they installed (and before the official contract starts), I was it was best to wait for the contract to start to avoid paying installation fees back and also to get the 事業者変更承諾番号 and avoid waiting a month without internet for the new line to be activated. So I did that.
Now that the contract started, I call and after 30min of back and forth they say they can’t do it because “their system doesn’t allow it”.
My Japanese isn’t perfect so I may be at fault here, but I feel more and more frustrated by that and was hoping someone who went thru that process could share experience.
by Stump007
