Trying to Access Old MUFJ Account From Abroad

I opened a MUFJ account back in 2014, had money going into it from my job via direct deposit until 2015 then never used it again. A lot was going on and I sort of forgot about it. Now I’m trying to take money out of my account from abroad but keep hitting hurdles. I know, I know, I put this off waaaaay too long… yikes.

I tried to make an online account (even just to view how much I have) but it requires two step authentication to login and I no longer have my Japanese phone number or access to the Japanese physical address on file— for some reason it doesn’t offer email as a two step authentication.

I’m currently in the US and won’t be able to go back to Japan until 2025 so I wanted to transfer the funds virtually. Will my funds last until then? Or have they already been absorbed since I haven’t touched the account since 2015? Is there a way to call from America (for free hopefully) and speak to someone who speaks English so I can access my account? Any and all advice is welcome.

Thank you so much in advance and sorry if I didn’t tag this correctly, I’m new here! 🙂

by snowbludd

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