I have a Bitfyler account that I created a few years ago. I don’t update it often, but I do deposit some money from time to time, totaling around ¥50,000. After a few months of inactivity, I decided to log into the app and was surprised to find that my password and email no longer worked. I attempted to reset it, but no confirmation arrived.
I reached out to them via email regarding this issue, and they responded asking for all my information, which I provided. However, they ghosted me afterward. I have tried emailing them a few more times, but there has been no response.
I’m considering sending them a stern email about this matter and possibly threatening to report this to the police if they continue to ignore my emails. But, not sure if the police will be able to help me though. Does anybody have any advice on how to deal with this?
by gamerfreakish