Question about wire transfers from JP to US

We (US) recently loaned our MIL (JP) funds to purchase a home. MIL is the sole person on the loan and homes deed, She is a long term resident working towards citizenship.

We made a simple contract, in both Japanese and English, notarized here in the US and there in Japan (Japan notary charged a rate based on how much the loan was for, which was substantially more then a notary here?).

My MIL is having trouble with repayment. She changes jobs every six months due to her accompanying her partner as he travels for work around Japan. Each time she is getting her salary employers are issuing her a new bank account and card to issue her salary and when she is trying to use wire transfers from the issuing bank they are asking for more and more documentation.

She tried to use western union but it did not work?

Is this common with wire transfers out of country? Is there another alternative?

by SpareTire2243

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