Context: I booked an Uber ride from Akiba Kart Shinsekai.
Immediately I hop in, all hell breaks loose once the Uber driver realizes I’m not Japanese.
Note: I’m Vietnamese-Mexican American from Los Angeles, but look more Vietnamese.
This was my email to Uber after a horrific experience with the racist Japanese Uber driver:
Me: “My driver was going over 100 kilometers per hour on city streets – and he hit the brakes very hard so that I could feel my body jumping from the seat. He even yelled at me and told me to get out of the car and walk. He said something in Japanese that I didn’t understand. I did not reply, or choose to use Google Translate. I just got out of the car quickly.
My driver told me he would not use Uber Maps. He said he would use Google Maps and take a different route. I was very scared the whole trip.”
Uber’s Response:
“SUBMITTED
My Driver Drove Dangerously
Taxi . Friday, January 5, 2024 at 5:30:34 PM
Thank you for reaching out and providing us with this information, Adam.
Sawada here from the Uber Incident Response Team.
As a result of your report, I will be following up with the driver-partner to determine whether the driver-partner will continue to have access to the app.
We are committed to ensuring that when a driver partners with Uber, or a rider uses Uber, we do everything we can to not put that person in a position that makes them uncomfortable, unsafe or legally compromised.
Meanwhile, we have taken steps to avoid recurrence of this incident, such that you will not meet the driver again on your future rides with Uber.
We have also applied JPY 500 Uber Cash that can be used for your next Uber Eats order or Uber ride in Japan.
Please feel free to reach out should you have any further questions.”
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Seems insufficient as far as the response and actions are concerned.
Be careful with Uber male drivers, especially if you are a Male Foreigner in Japan, going anywhere Alone.
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Note: He looks like he’s in his early 30s, and his name on Uber is “Kazuya和也.”
❤️ from LA.
by No-Fly-4182