Sending Mercari package, cash on delivery, Kuroneko Yamato

Hello! First of all I am sorry if this question has already been done before but I couldn’t find the response on reddit..

As a student in Tokyo, I am trying to make some money and so I decided to sell a pair of shoes.

The shoes have been sold on Mercari yesterday, and I chose the cash on delivery option so the buyer pays for the shipping. The problem is that i dont know how it works.. even when I Translate the website guide I cannot find how.
Also I just have the address of the buyer and nothing more; I was waiting for a QR code or something… the shipping method is Kuroneko Yamato.

Has anybody been in the same situation as me? I really don’t want to pay for shipping; i already lost 2000 yen just for mercari taxes

Thank you so much

by Sudden-Macaroon-2224

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