Applied for the Rakuten bank account and credit card, and today they called. Asked in English if I have someone in my family who knows Japanese to ask some questions. I had nobody close to me at that moment and they said me that they will send an email.
In the email they’re saying that I need to find interpreter and schedule the next call. My wife can speak Japanese but she is not sure that she would understand everything because they might use bank/finance related vocabulary.
What would they usually asked in such calls?
by azumarill_ralts