I just applied for the Nuro Sony application. From the research I conducted on most Japanese websites, it seems they all recommend them. However, I recently had an interaction with customer service that left me irked. Their solution to my problem was non-existent; they just kept telling me to read the FAQ until I had to solve the problem on my own.
I was wondering if this was just an off day, or if it will be an ongoing issue. Are there any opinions on this matter beyond their customer service?
by gamerfreakish