Unable to link T-point account to Yahoo because of a deactivated Yahoo account – how to solve?

I’ve been trying and failing to link my T-point card to my Yahoo account for ages: I can log in to the T-point site personal area using the card number + phone number or email but when trying to link the account to my Yahoo one, I would always get an error about the information not matching.

Today I discovered that my email address is associated to **Two** Yahoo Japan accounts, one of which I have not used in years and has been deactivated – trying to recover the password errors out and tells me to create a new account.

Is there any way of getting the T-point account linked to my currently active Yahoo JP account at this point? I spent more time than I want to admit going through the Yahoo/T-site support pages but I cannot find any pertinent info or a way to talk to a human about this.

by kaworu1986

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