This is a little hard to explain.
So, my Zairyu Card and MyNumber card expires on the same day, but you can extend the expiry date of your mynumber card by another 2 months while renewing visa.
I just extended the expiry date of my number today, but when I tried to login into the Online Visa system, it gave me an error saying my ID or login failed (Don’t remember the exact text).
I think by extending mynumber card, some kind of number or authentication number in mynumber changed and it no longer matches the one registered in the online visa system. I tried to create a new account, but it also doesn’t let me because the zairyu card is already registered 🙁
There’s no way for me to check the status online. All that is left for me is the email they send when it’s done.
This is beyond frustrating.
Anyone had the same problem?
by PetiteLollipop