Earlier this morning I requested early check-in on the Hyatt app. Regular check-in is 3:00 p.m. but I requested 11:30 a.m. about 10 minutes before we arrived at the house the Hyatt app sent me a notification that one of my two rooms was ready. But just now checking in the person at the desk told me that even though the app said that we’re not allowed to access the room until 3:00 p.m. ilIs this normal in japan? I’ve used tired many times and when they give you early checking you’re allowed to go to the room immediately.
by ConsistentClassic1