Mercari help! Im new to it and lost money :((

Hi, i sold an item and put it in a ¥210 bag bc its small, i gave to 7-11 and it took logner than usual for it to ship and once it said it delivered, it told me i had to pay ¥700? The same as the box fee when i didnt put it in a box?? Im so disappointed i lost money 🙁 so now i wana add cyakuharai but the app is in japanese so idk where to find itttt

by Bulky_Print_6930

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