Avoid Airalo as eSIM provider

Hello, I would like to suggest to anyone to avoid using Airalo as a provider if you can. I've been having a lot of issues since I arrived in Japan (random disconnects that require turning airplane mode on and off, Twitter images not loading, etc.).

I've been dealing with their support for 5 days now without any luck. They suggested changing some settings in my APN, but those settings don't appear on my phone.

I'm really disappointed and cannot recommend this service. For reference, my phone is a Pixel 8.

Edit: Finally I ended by buying a Saily eSIM and it works like a charm. All issues no longer exist.

Edit2: Airalo finally gave me a new eSIM that uses different networks and this new one works really well, no issues so far. So the issue was not on my phone.