Do you have a JR Pass or IC Card (Suica/Pasmo/etc.) question? Start here! (Monthly Thread – July 01, 2024)

Got a question about JR Passes or IC cards (Suica/Pasmo/ICOCA/etc)? Read through the information below and feel free to ask additional questions in this thread! Please see here%20question%3F%22&restrict_sr=1&sort=new) for old versions of this megathread.

JR Pass Info

The nationwide JR Pass is a travel pass that allows train and bus travel for a fixed cost over a certain period of days on Japan Railways (JR) services. For a comprehensive source of information on the pass, check out our wiki page or Japan Guide’s JR Pass page.

The JR Pass can be purchased in one of two ways:
* Online at the official site
* Online from an authorized retailer (also often called a "third-party seller")

There is no way to be certain if a JR Pass will be valuable for you without knowing your exact itinerary and doing the math out. If you are trying to work out whether a JR Pass is the right choice for you, here are some calculators:
* JRPass.com’s calculator
* Japan Guide’s calculator
* Daisuki calculator

As of October 1, 2023, the nationwide JR Pass and regional JR Passes have increased in price significantly. The price increase makes it so that there are very few itineraries that the nationwide JR Pass will be worth it for. For more information and discussion on the price increase, see this search result of prior discussion threads.

IC Card Info (Suica, Pasmo, ICOCA, etc.)

General Information

An IC card is a stored-value card used to pay for transportation in Japan. That means you can load the card with money and use the card to pay for trains, buses, etc by tapping the card at train station gates or fare readers. Even if you have a JR Pass or other travel pass, an IC card is recommended because it can be used across transportation systems operated by many different transit companies, as well as for payment at convenience stores, restaurants, shops, vending machines, and other locations.

For tourism purposes, there are nine major IC cards and all of them are completely interchangeable and usable in each other's regions, so it doesn’t really matter which one you get. Where you start your travels in Japan often dictates what IC card you get, since different IC cards originate in different regions, but then you'll be able to use it during most of your traveling, even if you move to a different region. For general information on IC cards, see our wiki or Japan Guide’s IC card page.

Physical IC Cards

Currently, sales of regular Suica, named Suica, regular Pasmo, and named Pasmo cards are technically officially suspended due to a semiconductor shortage (except children's versions and commuter versions). That said, there have been recent reports in early 2024 of people getting regular Suica cards at some stations in Tokyo.

If you are landing in/starting your trip in Tokyo, tourists can still get:

  • A Welcome Suica at Haneda Airport (HND)
  • Possibly a regular Suica at some major JR East stations in Tokyo, as well as at Haneda Airport and Narita Airport (subject to limited and inconsistent availability)
  • Possibly a Toica IC card at the JR Central portions of Tokyo Station (Yaesu North Exit) and Shinagawa Station (Shinkansen North Exit) (subject to limited and inconsistent availability)
  • A digital IC card (see next section for more information)

A Welcome Suica acts exactly like a regular IC card, with two exceptions: it is only valid for 28 days, and it cannot be refunded.

If you are starting your trip in another region (e.g., Kansai, Kyushu, etc.), sales of their regional IC cards are unaffected by Suica and Pasmo shortages. Please see this page to identify which card you'll get, and it should be available at airports and train stations in those regions.

06/25/24 Update: Pasmo Passport is listed as no longer available on its website.

Digital IC Cards

If you are looking to get a digital IC card, please note that digital Suica, Pasmo, and ICOCA cards can only be used on iPhones, Apple Watches, or Japanese Android phones (this means the phone was purchased in Japan). For instructions on how to get a digital IC card in Apple Wallet, see here. You do not need the Suica or Pasmo apps (which are all in Japanese) in order to get a digital IC card. It can be loaded and used entirely through Apple Wallet.

Please note that not all credit cards work to load a digital IC card. Amex cards seem to have the highest success rate, but Mastercards and Visas can be flaky. Although Visa previously didn't work at all, as of December 2023, loading a digital Suica with some Visa credits cards seems to work, although not all of them. See this At A Distance blog post for more info and updates. It is not uncommon to not have any of your cards work to load a digital IC card, and if that happens, you might need to stick with a physical IC card.

Keep in mind that digital IC cards cannot be refunded (that requires a Japanese bank account), so you will need to burn down whatever value you’ve loaded onto them before the end of your trip.

IC Card FAQ

I have an old IC card from a previous trip. Can I use it on my upcoming trip?

IC cards are valid for ten years after their last date of use, so if you received the card and/or used the card in/after 2014, it’ll work.

Can more than one person use the same IC card for travel?

No. All travelers who want to use IC cards on transit need to have their own card. Most transit in Japan is distance-based, and the card is “keeping track” of your journey, and it can only keep track of one at a time.

Are there children’s IC cards? How do I get one for my child?

Children under six years old can ride transit for free. If your child is between the ages of six and eleven, you can get a children’s IC card from JR offices by presenting the child’s passport for proof of age. There is also a Welcome Suica version for children. If you are getting IC cards at the airport, they are able to provide children’s cards.

Can I load money onto a physical IC card with a credit card?

No. Physical IC cards can only be loaded with cash, which can be done at ticket machines in train stations, convenience stores, and 7-Eleven ATMs.

I have a physical IC card and I want to transfer it to my phone. If I do that, can I still use the physical card?

No. Once you “move” the physical card to your phone and turn it into a digital card, the physical card becomes invalid. It cannot be used or reactivated.

I’m landing in Tokyo, but then I’m going to Osaka and Kyoto. Do I need a suica in Tokyo and then an ICOCA in Osaka/Kyoto?

No. Once you have one of the major IC cards, it can be used pretty much anywhere. There are some exceptions to this, but they are mostly on individual lines or in specific rural regions. If you are traveling to major tourism cities such as Tokyo, Kyoto, Osaka, Hiroshima, Fukuoka, etc., you are likely fine with whatever IC card you originally received upon arrival.

Should I buy an IC card online before arriving in Japan?

If you want to get an IC card online from a reputable vendor, there’s nothing wrong with that. Some of the authorized JR Pass website (as well as other websites targeted at tourists) will sell them bundled with other purchases. That said, there isn’t really any reason to get your card ahead of time. If you’re landing in Tokyo, the 28-day Welcome Suica is good enough for most tourists. And if you do end up in the country for longer than 28 days, you can simply get an IC card from another region once you’re in one (such as the ICOCA from Kansai).

Help! I tried to load my digital IC card through Apple Wallet and the transaction didn't go through! What do I do?

To start, did you attempt to create it/load it overnight in Japan? The digital system goes down for maintenance from about 1am to 5am JST, so try again during Japan's daytime hours. Beyond that, Visa cards often cannot be used to load digital IC cards. Mastercards sometimes have issues too, depending on the issuing bank. Unfortunately, if you can't find a digital card + credit card combo that works for you, you may not be able to use digital IC cards.

Recent IC Card Threads

To see some recent discussion on IC cards, check out the following threads from our search results here.

by Himekat

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