At what time can I get the resident card in the airport?

Hello, my wife and me are moving to japan, we have the visa and all that stuff and I read that, if we arrive to Narita, we are getting the residence card in there. None the less, we arrive around 5-6 am and we are wondering if we are going to get it there, or we have to wait for the offices to open, does anyone had that experience before?

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