I was lucky enough to get a physical PASMO before the chip shortage, but wanted to loan it to someone. I went through the process of transferring the card to my Apple wallet without realizing it would make the physical card unusable… (F). I had a 3-month commuter subscription on it that I didn't want to buy again. It at least all transferred over, so I could use the subscription fine.
The 3 months passes, and a prompt to renew the subscription appears on my phone. I renew it without issue, although this time I only renew it for a month.
A month passes. This time when I try to renew, I get some kind of generic error message (I don't remember the exact wording, but something like 'This service isn't working right now, try again later'). This goes on for a few days, until my commuter subscription expires… and now the 'renew' prompt is completely gone. Looking through the app, I only see a way to add more money to the wallet for general use. I thought I could maybe try to renew the subscription by scanning my "card" at a station, but I forgot you have to insert the card for the commuter pass…
… So, yeah. Am I SOL? Is there any way to add a new commuter subscription to your digital/Apple PASMO? I'm hoping it's in the menus somewhere and I'm just overlooking it…
by swordandspice