For context I have been in Japan for 3 weeks. I applied for the otegaru fibre internet 光回線 through kakaku (価格.com). I haven't recieved a comfirmation email after entering my card details. Additionally, they took a very small amount of money from my account (at least i think they did – the transaction is labelled as Eneseikyu service).
Can anyone direct me to relevant info to explain this / anyone got experience with this?
My Japanese is reasonably good (N2, recently sat N1) but the whole system has my stumped.
Thanks in advance.
by sockpuppetbunny