Why is Amazon Japan such a bad service ?

Hi

So basically I ordered this morning some foods on Amazon that were supposed to be delivered TODAY, I then waited for all the day for the delivery but they only started it around 18:30.

It's now 22:20 and I still didn't get my items, when I look at my orders on the website it says that it's out for delivery and will be here today but when I track the package they tell me I will finally get my package the 13 of this month, without ANY information about what's happening, and without any way to contact the carrier since I just have a random ID that doesn't help me in any way (and while the orders page still tell me that it's out for delivery, I also didn't receive any mail since the one at 18!30), and that I can get a refound ONLY if it's still not here before the 14 ???

Of course if I go on the item page to buy a new one they tell me it would be delivered tomorrow. So basically they wait all the day to start a delivery, and after 4 hours they tell me to wait 5 days to get it while by ordering the same item again I could receive it tomorrow, and I can't even get a refound even though they clearly did not respected what they said when I purchased that sh*t ?

Of course they started to tell me that it would come on the 13 AFTER 22:00 so I can't contact them anymore today, I will call them tomorrow morning just to evacuate my frustration but like wtf is that shitty service…

by Popipz

Leave a Reply
You May Also Like