Can not buy through NISA in Rakuten securities

Last month I opened a NISA account in PayPay securities for the first time. Later transfer the NISA account to Rakuten securities. After tax office review today the transfer of NISA account is completed and I can see NISA related options in rakuten securities website.

Problem is when I try to purchase eMAXIS Slim Global Stocks (All Country) or anything through "NISA Investment Limit" I am not able to proceed. I have attached the screenshot here.

Can anyone tell me what's wrong I am doing?

english version

jp version

if i go to the "savings settings list" its empty

https://preview.redd.it/fburle2bjmld1.png?width=2424&format=png&auto=webp&s=c79e0a4cc4a711c08f401d0afcf8405c6e1bedcd

by nabid337

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