I tried to set my JP Post Bank as direct debit for rakuten securities. Problem is in the web form of JP post bank I am getting the error T062G97W. In their website this error is mentioned as due to incorrect phone number.
I am 100 percent sure I am entering correct phone number as I have only one phone number and I am also getting various OTP from JP post bank in this number. Also in the app in my account details the number is as it is.
In the input box you can enter "-" but then you can not enter your full phone number as the input box has limitation of 11 chars in total. So I think "-" is not an issue either.
I am wondering if anyone faced this issue in JP post bank direct debit and how did you resolve the issue.
Thanks!
by nabid337