JR West ticketing site down?

I'm trying to reserve shinkansen tickets online from the JR West website, but every time i get I click "Proceed to payment information" I just get a message that the website is unreachable. Is this usual? Is there another way to reserve tickets in advance? I've tried three different browsers and two different internet connections this morning. Thanks to anybody familiar with this.

by LingonberryNo8380

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