bank card doesn’t work??

hello everyone!
i have arrived in japan a week ago (staying for one year and still have a lot of paperwork to do), and have been paying both with my bank card and cash without any problem. However, yesterday when I tried to buy some stuff, it got refused (the shop clerks told me an "error" message appeared and that was it). I went to 3 different shops to kind of try several times in case the problem was coming from one particular shop, but each time, same issue (tried to do contact less and with pin code). I started to freak out a lot so out of despair lol I still went to an ATM machine and thank god it worked and I could get some cash (why, i don't know). But the problem remains :/
I'm planning to contact my bank as soon as possible but there will be delays before I can talk directly to someone; hence this post. Has anyone ever faced a situation like this? And how did you manage to resolve it?

important details: my bank is a french one, so no difference between debit/credit card, we only have one. / i checked and the overseas payments aren't blocked. / the amounts i've tried to pay are well within the range of how much money there is in my account. / the bank card I own allows payments without conversion fees when used in another currencies than euros

Thank you everyone (: /and sorry for the possible grammar mistakes/

by ymirxxx

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