Hi there, I hope whoever is reading this is well. So I arrived in Osaka yesterday on a long term student visa and moved into my apartment today. I rented a place with Leopalace (should have read the bad reviews) and basically they told me that I will have to sort the electricity and gas by myself. This is a problem because my Japanese language proficiency is very poor. They recommended me a gas and electricity company and they gave me their numbers. For the gas company that Leopalace recommended (Miyakojima Gas Center), they answered but it was all in Japanese and they had no English support, so I was not able to sort my gas out. For the electricity company they recommended (Kansai Electric Power), they have English support, but when I give the English support line a call, it just tells me in English “We cannot put you on a call right now, please hang up and try again later”. I told Leopalace about this all, and the gist of their response was “Find a way to fix it bro”. So my question is which gas and electricity companies do you recommend I go for that preferably have English support and it is easy for someone who just arrived to sign a contract? And should I hire a concierge/agency to handle the sorting out of my utilities and if so, which ones? All of this just sucks because i can live without gas, but having no electricity has been especially hard. Thank you for your response and I look forward to your response.
by One-Mirror-3892