Help: an elderly is stranded in Japan with Covid and the hospital won’t take him

Hi everyone, I come to you with a very serious matter: my best friend dad went to japan a few days ago (he’s originally Japanes but had been living in Switzerland for 40+ years) to visiti family since he hasn’t gone back for years since Covid started.

He started feeling really unwell a few hours ago, and got taken to the hospital.
There he tested positive for covid, and they sent him away: they didn’t want him to stay even overnight.

This is a 90yo man, with slightly younger but still old his wife, who can’t stand up alone, is right now so weak he’s incontinent, and his wife is not strong enough obviously to carry him around.

Is there any hotline they can call? Anything we can help them with?
The hospital SENT HIM AWAY

Please help, I’m begging you

Btw they are in Sakai

https://www.reddit.com/r/japan/comments/ydf59o/help_an_elderly_is_stranded_in_japan_with_covid/

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