in mid September I contacted an apartment/hotel place to reserve this room for 60 days. After paying my deposit it was all fine but today while I was at school they called me saying I didn’t check out, so I told them that my reservation is from October 4th until December 4th, not ending on November 4th. I have several emails to prove this, I never once even said 30 days, it was 60 days from the first mail. They called me back like 30 minutes later and they said that they made a mistake and they’re sorry but they already sold my room several times for December and that I HAVE to check out the next morning.
They have another place that I can stay at (about 25 min walk away) but they only have the place for one week, so now I basically will have to move twice within 8 days. I spent all day today packing but then after looking for somewhere to stay for several hours for after that one week is over, I can’t find anything even remotely similar to where I’m currently staying (which I was extremely happy with until this happened).
Is there anything that I can do? Any tips for finding a new place within a week? My school is closest to Okachimachi station (between ueno and akihabara on JR Yamamote line).
10 comments
Did you pay up front?
This is my opinion, you shouldn’t move. You paid for 2 months accommodation and it is not your mistake. They are the one that should cancel the next person that want to stay there. As long as you have proof that you paid for two months, I think they can’t forced you to check out. Just call police or talk to the lawyer. I heard that there are a lot free consultation with lawyer in Japan, you can search it in reddit.
It’s easier and less inconveniencing for the people who haven’t moved in yet to find a new place than for you who’s already there. It was their mistake and they should fix it. They want you to leave because that solves the problem for them, but why should you get screwed when you did everything right? If you tell them you’re going to stay what are they going to do?
agree. just stay and pay. they can’t do anything about it. if they call a police just show them the letters. it’s obviously their mistake and you are 100% right
You shouldn’t have moved. Did they bow when they were kicking you out? Japanese omotenashi says they should have bowed 2 or even 3 times.
If they have admitted guilt already, I would Karen the shit out of them. In their lobby, at reception. Raise your voice but don’t shout, don’t touch anyone, ask for successive levels of management to talk to you. It’s possible that they’re trying to make you quietly go away because somebody made the mistake and they know it. So they don’t want the boss to find out. So make sure the boss knows, they have the power to make decisions the little people don’t have.
Tell them a factually accurate account of these events will appear in an online review and they have the power to choose the ending. It’s not a threat, just a fact. And maybe that you have an appointment with a solicitor next Wednesday. At the very least, make them find you accommodation for the whole month. And if it’s more expensive ask for cash for the difference including transportation costs (ask them to pay full first and then settle). It would be good to have a buddy at your side who isn’t emotionally invested, a native would be good too.
They just charge the next person more because the country re-opened and prices skyrocketed. Don’t back down and keep us updated! Good luck!
How often have you moved around before then? Ignore this comment if you have another established place of residence. I’m just saying because if you do get the police involved it might not look favourable to you if they can show you have been staying one month at a time. There’s a super obscure law basically prohibiting people from moving around and not staying in one place. If you are staying for one month you have changed your residence or you have a permanent domicile somewhere? These are the questions the police will ask.
This can be used in your favour if your address is now that place.
You have a contract. They can fuck themselves. What you do is, you go to the office, put down your contract, and say you aren’t leaving. They can call the police and get the government involved, and you’ll take their mistake public and cause them great embarrassment because you are a foreigner and they violated the contract. They must cancel the next tenant or give you equal accomodations for the month you are contracted for and pay your moving expenses.
Is it an AirBnB?