I just booked flights for April/May and I ended up paying extra to increase the weight of the carry on bags from 7kg (!!!) to a measly 12kg for both my wife and I for both flights (total $160).
Then I get an email after booking that reads the following:
“Up to 2 pieces of carry-on bags satisfying the following requirements can be carried on free of charge. (Shouldn’t exceed: 1st bag: 40 x 25 x 55 cm, 2nd bag: 35 x 25 x 45 cm; Total weight of both pieces shouldn’t exceed 7 kg)”
So half of 7kg is 3.5kg per bag which is about the weight of an empty bag…I know they’re a budget airline but I HAVE to be missing something here unless everyone in the flight is using garbage bags filled with tissues for their carry on.
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When I took it before they didn’t measure or look at carry on at all at LAX