I’m having a hard time with Yamato Postal Service requesting to open every single present I carefully and thoughtfully wrapped.
I can’t even include any of the Christmas cards in my package.
They’re telling me that the puzzle toy that’s made of wood is not allowed. Here’s a photo of the guideline they presented me: https://ibb.co/DK1HkSy
They said I needed CE mark on the toy so its acceptable to send???
I was wondering if there are better options to send gifts without opening each of them and spending extra yen to separately send the greeting cards through the post?
UPDATE: I gave up on the yamato post office and went directly to a regular post office. Sent my package via EMS. They didn’t even bother to look at my gifts, and went through the process smoothly.
They also said I can include my greeting cards in my package, NO EXTRA CHARGE.
I filed a complaint against the Yamato post office I went earlier for the fuss.
I should’ve gone to the post office. Much better experience than Yamato post office!!
10 comments
Have you tried Japan Post EMS?
But note that you are by law required to declared the package content in detail and that there are always possibility of the package being opened by the customs of your destination country. There are no way around this.
I buy directly the presents from the home country Amazon or any online shop from the country itself.
I used EMS to send my mum a birthday present and paid around £20 for tracked & signed (the present wasn’t cheap so I wanted to make sure it got there safely). It wasn’t opened though so I think it’s just a case of luck. You could tape the package like mad to try and discourage them from opening but the buggers always find a way around it.
Also, why can’t you include Christmas cards in the package? I had no idea.
I just go to the JP post office and I think maybe once or twice they glanced at the contents but they never ever opened any box of omiyage to check if it really was omiyage or not. Most of the time they ask what are the contents and say it’s fine.
High prices though and now you have to fill out your shipping label with some app.
I have a minor suggestion. It might not help you, but it’s what I resorted to in the regular post office. Go into the office (presuming you go to Yamato’s building) with the presents and the wrapping paper. Have them look at the presents, sign off on them, watch you wrap the presents and put them in the box. Watch you seal the box. Pay, and send.
You cannot send correspondence (letters, cards) via Yamato. All that stuff has to go through the post office.
Yamato’s international shipping is only for business purposes/clients (you can read on the website). Which means CE mark is required since they assume the receiver will resell it.
> They also said I can include my greeting cards in my package, NO EXTRA CHARGE.
>
>I filed a complaint against the Yamato post office I went earlier for the fuss.
Wow, so not only do you not understand why you are wrong, you are trying to make life difficult for the frontline worker who had to deal with you?
Yamato **is not** the post office. They do not follow the same regulations, and their shipping is not the same as EMS. Furthermore, they are **prohibited** from delivering personal mail. That is why they did not want you to send your cards.
I don’t 😂
Yamato is courier agency not post office 😂. I have sent Certificate of eligibility for my spouse via Yamato without any problem in the past.