Softbank Hiraki with new router ASUS RT-AX3000

Hello everyone,

Lately, my internet connexion was very slow (around 10Mbps up/down). I have been using a cheap router for many years and decided it was time to upgrade to ASUS RT-AX3000.
I have received it and follow all the setup instructions but the LED of the WAN remain red (I skip the part with all the GUI in Japanese and although there is a tab to select English, it doesn’t do anything…).

My current setup is with a NEC routeur WF1200HP. Until today, I didn’t pay much attention since it was setup by the IT guy of my ex-company, but I do not have any modem…Only a RJ45 ethernet cable from the wall socket to the router…Can it be the reason of the setup trouble?

Thank you for taking the time to reply back if you have any clue.

3 comments
  1. Is this in apartment building? What happens if you directly connect ex. pc or laptop to the wall socket, do you get internet? If yes,

    You can try set your new router in access point mode or disable dhcp server on it and plug the wall socket into LAN port – should have internet then.

    And if your connection is centrally managed by apartment, then your shitty speeds are unlikely to be solved by a new overpriced wifi router.

  2. >…Only a RJ45 ethernet cable from the wall socket to the router…

    Unless you have the main port somewhere else, you don’t have Hikari. Hikari will be a fiber port (marked with å…‰), which you have to connect to a modem to convert to RJ45. So you wouldn’t be able to just connect a regular ethernet cable, it’s a different type of port.

    >I skip the part with all the GUI in Japanese

    There might be something you need to do there. Try using Google translate. Maybe also check the configuration of the old router to compare.

    Try to connect your PC directly, and see what happens.

  3. Your case is probably not exactly like this one, but here’s something that I saw in person.

    A condo flat, came with free internet by some company I never heard of, up to 1 Gbps. The new tenant bought a fancy router and the speed was kinda lame.

    I opened the genkan shoe storage cabinet, and lo and behold, there was an old-school 10/100 hub that distributed the internet from 1 uplink cable to 3 sockets in different rooms.

    Theory got validated by plugging the router in the genkan. That was not the best place though, but given that the apartment was pretty small, I recommended the tenant to connect the two cables with a coupler (took a few tries b/c ofc the cables we mislabeled). E voila, happy tenant with ~780Mbps up/down.

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