Hello.
An update from my previous post, I wasn’t able to fix my laptop here so I’m obligated to send it back to my home country (Mexico) to get it fixed there.
I called DHL and FedEx but some of their answers weren’t quite clear. Maybe someone here can help me:
1) They asked me if my battery was “A battery or a Cell”. I got confused since my laptop’s battery is made up from 4 cells. This point is important because DHL told me they don’t ship cells that are 20 Wh> and my laptop’s battery is 47.7 Wh so… is it a battery then?
2) About packaging. Is there an special way of packing these type of electronics or do I just rubber-wrap/put peanuts on the box? Also, if the company doesn’t provide the packaging material is there a place to buy (in Tokyo) them?. Amazon seems to sell 70+ packaging boxes hahaha.
I think that’s all. It has been pretty convoluted for me so hopefully I can get better answers here.
Thanks in advance
6 comments
This seems like a post about shopping, maybe your question is solved by [the wiki page](https://www.reddit.com/r/japanlife/wiki/shopping)?
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Is it really worth the shipping costs plus the time it will take? Also why not just remove the battery?
You can ship batteries by EMS as long as they are:
* Built-in to the device, which is usually the case with laptops
* 100 watt-hour or less
* Watt-hour must be indicated on the exterior container
See this pdf:
https://www.post.japanpost.jp/int/use/restriction/restriction02_en.pdf
EMS services are currently operating to Mexico.
>They asked me if my battery was “A battery or a Cell”. I got confused since my laptop’s battery is made up from 4 cells. This point is important because DHL told me they don’t ship cells that are 20 Wh> and my laptop’s battery is 47.7 Wh so… is it a battery then?
If DHL said that they don’t ship cells that are >20Wh, then you are safe, becaue your battery is 4-cell with 47.7Wh, so that’s 11.925Wh/cell.
I am not sure why you simply can’t use JapanPost?
Your case is very standard, battery in equipment, < 100Wh, properly packed.
https://www.post.japanpost.jp/int/use/restriction/restriction02_en.pdf
Mexico is on the list of countries which accept EMS w/lithium batteries.
It will be significantly cheaper than DHL, too. EMS to Mexico is currently available.
[Here is](https://www.fedex.com/en-jp/shipping-guide/pack/lithium-batteries.html) Information directly from FedEx. The FAQ available at that link answers your question about cell vs. battery.