Japan Travel, COVID-19, And You: Guidelines On Travel & Pandemic News Update Thread – December 2020


##**December 2020 – [**Japan has again closed their borders to entry at this time, due to detection of a new variant of COVID-19 in the UK which has now been found in travelers coming from Europe and South Africa as recently as mid-December.**](https://www3.nhk.or.jp/nhkworld/en/news/20201227_02/) All non-resident Foreign Nationals will be barred from entering the country from December 28th until January 31st, 2021. Business travel is still exempt, but *we strongly urge you to check with the Embassy of Japan in your departure county to confirm your entry at this time*.**

##**(UPDATED) Travel and Tourism in 2021 – Noted below are two articles from The Japan Times that indicate International Tourism may not be allowed until July 2021, while tourist groups from Asian countries like China and Taiwan may be allowed as early as April 2021. Posts on this topic will continue to be restricted until there is an official release from the Government when this decision will be made.**

##**Tokyo Olympics 2021 – Recent developments regarding ticket sales and refunds for the 2021 Olympics have been noted below. Ticket refunds requested by ticket holders are being processed, and new sales will be determined by the amount of seats available to the public once Covid-19 measures are agreed upon and applied to the Olympic Venues in 2021.**

##**Frequently Asked Questions – December 2020**

>- [**UPDATED – If you are seeking information on your Work/School related entry in regards to *first time entry with the new restrictions*, please go to /r/movingtojapan’s Megathread.**](https://www.reddit.com/r/movingtojapan/comments/kl3xqv/new_covid19_entry_restrictions_discussion/) **We DO NOT field questions about working in Japan, moving to Japan, or going to school in Japan in this sub. Questions regarding these topics will be removed and redirected.**

>- [**UPDATED – If you are *seeking information on re-entry with the new restrictions in place*, /r/japanlife has posted a Megathread to help collate this information.**](https://www.reddit.com/r/japanlife/comments/kjkqnt/covid19_discussion_thread_25_december_2020/) As this is a new Megathread on this topic for that sub, [**urgent questions should be directed to the Embassy Of Japan in the country *your* passport originates in.**](https://www.mofa.go.jp/about/emb_cons/over/index.html) **Questions regarding this topic will be removed and redirected.**

>- [**If you are looking to renew your Tourist Visa while in Japan, you will need to contact the Authorities at the Immigration Services Agency Of Japan to confirm you are still able to renew and continue your stay if necessary.**](http://www.immi-moj.go.jp/english/) **Questions regarding this topic will be removed and redirected**

>- **Are you arriving in Japan for transit through to another country? Transit *through* Japan is ONLY possible through Narita Airport, Haneda Airport, or Kansai Airport.** *You cannot depart any airport to catch a flight to your destination without facing quarantine measures.* If you are flying on a newly booked, or rebooked ticket, please speak to your airline right away if you have concerns. **Questions regarding this topic will be removed and redirected**

**Please check [**here**](https://www.reddit.com/r/JapanTravel/search?q=Japan+Travel%2C+COVID-19%2C+And+You%3A+Guidelines+On+Travel+%26+Pandemic+News+Update+Thread&restrict_sr=on&sort=relevance&t=all) for previous Megathreads.**

##**Confirmed Cases, News Sources, and Maps – Updated: 12/31**

>**As of this writing, Japan has 236,464 confirmed cases, and 3,505 people have died.**

>- [**NHK News Japan Prefectural Infection Map:**](https://www3.nhk.or.jp/news/special/coronavirus/data/) This breakdown is provided by NHK Japan, and the information is culled from the Ministry of Heath in Japan.

>- [**The JHU CSSE Map:**](https://coronavirus.jhu.edu/map.html) is another source for infections in Japan and worldwide.

>- [**NHK World Coronavirus Portal:**](https://www3.nhk.or.jp/nhkworld/en/news/tags/82/) Updated with news and confirmed cases daily, short read articles and quick videos on topics related to the ongoing pandemic in Japan.

>- [**The Japan Times Covid-19 Live Thread:**](https://www.japantimes.co.jp/liveblogs/news/coronavirus-outbreak-updates/)
Also updates with news and confirmed cases, and tends towards longer articles with more sources in regards to the pandemic, travel, and tourism in Japan.

##**TOURISM NEWS UPDATES – December 2020**

**12/30** – [**From NHK News – Japan Expands Airport Quarantine Measures.**](https://www3.nhk.or.jp/nhkworld/en/news/20201230_11/) Japanese nationals and non-Japanese with resident status in Japan have already been asked to provide such test certificates if they are returning from Britain or South Africa, where variants of the virus are spreading. Starting on Wednesday, eight countries were added to the list. They are France, Ireland, Israel, Italy, Australia, Denmark, Belgium and the Netherlands. Returnees must provide proof that they tested negative sometime within 72 hours before leaving the countries. If they are unable to hand over the certificates, they will be required to undergo a 14-day quarantine in designated lodgings. The government is set to add six more countries — Canada, Sweden, Spain, Norway, Liechtenstein and Switzerland — to the list as the variants have been found in those places as well.

**12/30** – [**From NHK News – Minister: State Of Emergency Could Be Considered.**](https://www3.nhk.or.jp/nhkworld/en/news/20201231_02/) Nishimura reiterated his call on people to spend the year-end and New Year holidays only with their families. He requested people going back to their hometowns from areas where the virus is spreading to be careful in meeting their elderly parents. Specifically, he advised them to just greet their parents at the entrance of their houses without going inside. Nishimura also urged people to refrain from meeting someone they do not usually meet and to delay their annual visits to shrines during the New Year holidays.

**12/28** – [**From the Japan Times – Japan Developing Tracking System For Travelers From Overseas.**](https://www.japantimes.co.jp/news/2020/12/27/national/japan-tracking-system-travelers-overseas-coronavirus/) Japan is developing a system aimed at keeping track of travelers from overseas as part of efforts to prevent the further spread of the novel coronavirus within its borders, a senior government official said Sunday. Takuya Hirai, digital transformation minister, said on a TV program that he’d like to make it mandatory for people entering the country. **Hirai said the government wants to complete the development of the monitoring system in time for the rescheduled Tokyo Olympics and Paralympics, due to be held next summer.** Without providing details, he said it will function by using GPS.

**12/28** – [**From NHK News – Coronavirus Strain From South Africa Found In Japan.**](https://www3.nhk.or.jp/nhkworld/en/news/20201229_02/) On Monday, the health ministry said it was found in a woman in her 30s who arrived at Narita Airport near Tokyo on December 19. She traveled from South Africa. Ministry officials also said they have now confirmed six more cases of a different variant that is spreading in Britain and other countries.

**12/27** – [**From the Japan Times – More Cases Of U.K. Virus Strain Found In Tokyo As City Reports Record 949 Infections.**](https://www.japantimes.co.jp/news/2020/12/26/national/tokyo-record-949-coronavirus-japan/) Local media on Saturday reported that two individuals were infected with the mutated form of the virus in Tokyo, the first cases outside of quarantine facilities at airports. According to NHK, one of the individuals is a pilot who has recently spent time in the U.K.

**12/26** – [**From NHK News – Japan to Suspend All New Travelers From Abroad.**](https://www3.nhk.or.jp/nhkworld/en/news/20201227_02/) The Japanese government has decided to suspend new entries of all non-resident foreign nationals following the detection of variants of the coronavirus outside the country. **The government will implement the measure between December 28 and January 31. It has allowed new entries of foreign nationals from all countries and territories since October if they have medium- to long-term resident status in Japan but their entries will be forbidden starting Monday. It says it will continue to allow people to travel on business to and from designated countries and a territory. It will also suspend a conditional exemption of a 14-day quarantine for Japanese and foreigners with residence status in Japan to return to or reenter Japan after a short-term overseas business trip. Under the new measure, all people returning to or entering Japan from countries and territories where new variant cases have been reported must submit a document proving that they are COVID-19-negative. Such travelers must take a test within 72 hours before departure and upon arriving in Japan.**

**12/25** – [**From NHK News – Japan To Tighten Restrictions On Arrivals.**](https://www3.nhk.or.jp/nhkworld/en/news/20201226_02/) Japan’s health ministry says it will tighten entry restrictions on travelers from South Africa in response to the spread there of a relatively highly contagious variant of the new coronavirus. **The ministry officials say that the stepped-up measures will take effect on Saturday. They say Japan will refuse new entrants from South Africa for the time being. They added Japanese and non-Japanese who have residential status in Japan will be asked to self-quarantine for 14 days when they enter the country.** Those travelers are currently exempted from quarantine under certain conditions. **The officials also say from December 26 Japanese nationals returning from South Africa will be asked to provide proof that they have been tested within 72 hours of leaving the country.**

**12/25** – [**From NHK News – Japan Finds 1st Case Of New Variant Of Coronavirus.**](https://www3.nhk.or.jp/nhkworld/en/news/20201225_22/) Japan’s health ministry says five people who returned to Japan from Britain have tested positive for a new variant of the coronavirus. The five were earlier found to be infected with the coronavirus at an airport in Japan. The ministry says officials analyzed their samples and found the virus they carry is the new variant spreading in Britain. It says the five people are being quarantined.

**12/22** – [**From NHK News Japan – Government of Japan to suspend entry from the United Kingdom other than Japanese after 24th.**](https://www3.nhk.or.jp/news/html/20201222/k10012778761000.html) **Google Translation Used – Currently, entry from the UK is limited to Japanese and foreigners with medium- to long-term status of residence, but new entry from non-Japanese will be temporarily suspended. If a Japanese or foreigner living in Japan makes a short-term business trip to the UK within 7 days, they will continue to be allowed to return or enter the country, but they will be requested to wait for 14 days, which is currently exempt. In addition, after the weekend, they will require all people entering the UK from the UK to be tested within 72 hours before leaving the country, regardless of nationality, and to submit documents proving that they were negative.**

**12/20** – [**From The Japan Times – Kansai Leaders Declare State Of Emergency For New Year’s Period.**](https://www.japantimes.co.jp/news/2020/12/20/national/kansai-state-of-emergency-new-years-coronavirus/) Concerned about a spike in infections, and anxious to prevent a collapse of the area’s medical systems, the union’s governors are calling on Kansai residents to avoid returning to their hometowns over the holidays if they can, and to avoid unnecessary travel. People are also being asked to stay away from eating and drinking establishments and to avoid going out if they feel ill.

**12/18** – [**From NHK News – Japan Aims To Start COVID-19 Vaccinations In Feb.**](https://www3.nhk.or.jp/nhkworld/en/news/20201218_38/) Health ministry officials presented a draft vaccination plan to prefectural and municipal governments nationwide on Friday.
The draft says a system should be created to allow about 10,000 healthcare professionals to start getting vaccinated around late February. Inoculations for the roughly 3 million remaining medical workers are expected to start around mid-March.

**12/18** – [**From NHK News – Night Trains Halted For New Year’s Eve In Tokyo.**](https://www3.nhk.or.jp/nhkworld/en/news/20201219_02/) Six railway operators in the Tokyo metropolitan area say they will not run services late into the night on New Year’s Eve and early on New Year’s Day due to the coronavirus outbreak. The companies include East Japan Railway and Tokyo Metro. On Wednesday, Tokyo Governor Koike Yuriko and the governors of three prefectures bordering the capital requested railway operators not to run all-night trains.

**12/15** – [**From The Japan Times – Most In Japan Oppose Holding Olympics In 2021, Polls Show.**](https://www.japantimes.co.jp/news/2020/12/15/national/most-oppose-holding-olympics/) The start of vaccination campaigns in some parts of the world has boosted the confidence of organizers that the games can go ahead, though inoculation will not be mandatory for athletes or spectators. But even as the vaccines are being rolled out, new waves of the virus are surging in many places, including Japan, which has seen a comparatively low toll from the outbreak, recording fewer than 2,600 deaths so far.

**12/14** – [**From The Japan Times – Japan To Suspend Go To Travel Program Nationwide From Dec. 28 To Jan. 11.**](https://www.japantimes.co.jp/news/2020/12/14/national/suga-go-to-travel-coronavirus/) His remarks suggest that efforts to concurrently keep the economy functioning and contain the virus have hit a wall, with record-breaking cases emerging nationwide almost daily since late October. “The end of the year and the beginning of a new year would be a period that is possible to concentrate efforts to curb the new patients as they exceeded 3,000 this day. Therefore, I’ve made a decision to temporarily suspend Go To Travel nationwide,” Suga later told reporters.

**12/14** – [**From The Japan Times – Sapporo Snow Festival To Be Canceled For First Time Ever.**](https://www.japantimes.co.jp/news/2020/12/14/national/sapporo-snow-festival-canceled/) Sapporo has seen occurrences of infection clusters mainly in the Susukino entertainment district since late October. The cancellation reflected concerns that the festival may “promote the movements of many people in a short period,” a Sapporo official said.

**12/11** – [**From NHK News – Japan To Prepare Train Cars For Narita Arrivals.**](https://www3.nhk.or.jp/nhkworld/en/news/20201211_02/) The ministry and Keisei Electric Railway plan to allow arrivals at Narita Airport to travel to Keisei-Ueno Station in Tokyo on designated cars of express trains. They hope this will reduce the financial burden on the travelers. The arrivals will be asked to use designated routes in the airport and train stations to prevent mixing with other passengers. They will also be asked to use hire cars or private vehicles from Keisei-Ueno Station. If any of them are later confirmed to be infected, their personal identification information and train seat reservation numbers will be used to trace close contacts.

**12/09** – [**From The Japan Times – Japan To Launch Health Monitor Center For Inbound Tourists Amid Pandemic.**](https://www.japantimes.co.jp/news/2020/12/09/national/japan-health-center-tourists-coronavirus/) The government will establish in March a center for monitoring the health of visitors from overseas during their stay amid the coronavirus pandemic, as it plans to accept small group tours ahead of the postponed Tokyo Olympic and Paralympic Games, sources familiar with the matter said Tuesday. **Tourists will be required to register their passport numbers with the center and input daily updates on their health condition for two weeks, the sources said.** If a person is suspected to be infected with the virus, the center will provide consultations, available in multiple languages, and the information gathered at the center will be made available to public health centers and prefectural governments. […] **travelers will be required to take a polymerase chain reaction test for the virus, submit the results before entry and buy medical insurance, among other conditions.**

**12/06** – [**From The Japan Times – Japan Considers Limited Resumption Of Inbound Tourism From Spring, Report Says.**](https://www.japantimes.co.jp/news/2020/12/06/national/japan-inbound-tourism-coronavirus/) Prime Minister Yoshihide Suga’s administration is **leaning toward allowing small tour groups from Asian countries where coronavirus infections are well under control, such as China and Taiwan, the Asahi reported without citing sources.** Under the new plan, **tourists would have to test negative for the coronavirus and submit a detailed travel itinerary before entering,** the Asahi said. They would **travel only by hired vehicles and would be separated from other customers at their hotels and sightseeing destinations**, it said. Tourists would also be required to use a tracing app and give daily updates on their health, the report said.

**12/03** – [**From The Japan Times – Japan To Allow ‘Large-Scale’ Overseas Visitor Numbers For Tokyo Olympics, Nikkei Reports.**](https://www.japantimes.co.jp/news/2020/12/02/national/overseas-visitors-olympics/) Japan aims to admit “large-scale” numbers of overseas visitors for the Tokyo Olympic Games without mandatory vaccinations or quarantines, **provided tourists submit negative coronavirus test results and download smartphone tracking apps on arrival**, the Nikkei business daily reported Wednesday. **The report, which did not identify the source of the information or detail how many visitors would be allowed, also said Japan would not restrict tourists from using public transportation systems.** Under current restrictions imposed to curb the spread of COVID-19, travelers are required to self-isolate for 14 days on arrival in Japan as well as sign up for contact-tracing apps. Tokyo organizers were not immediately available for comment when contacted by Reuters.

**12/03** – [**From NHK News – Suga Plans To Extend Go To Travel Campaign.**](https://www3.nhk.or.jp/nhkworld/en/news/20201203_33/) Suga acknowledged that Japan has seen a continued rise in new coronavirus cases recently, but he said that his government intends to continue with the Go To Travel campaign in an effort to keep jobs, under its policy of protecting both people’s lives and their livelihoods. He stressed that the program will be extended on the understanding that strict public health measures are taken to prevent the spread of the virus.

**12/03** – [**From NHK News – Tokyo Games’ Anti-Virus Costs To Be Equally Shared.**](https://www3.nhk.or.jp/nhkworld/en/news/20201203_32/) Meanwhile, the extra costs related to the Games’ postponement are estimated at about 1.9 billion dollars. Sources say most of the costs are expected to be shared by the organizing committee and the Tokyo government.

**12/03** – [**From NHK News – Tokyo 2020 To Refund For About 810,000 Tickets.**](https://www3.nhk.or.jp/nhkworld/en/news/20201203_29/) **They say refunding will begin in late December, and that resales of tickets will be based on a final decision to be made by next spring about maximum numbers of spectators allowed at venues.**

##**MONTHLY SUMMARY**

>**November 2020 Summary – Confirmed Cases – 151,734 – Deaths – 2,206**

>- Early November saw the Government begin to step up efforts against cluster infections in Japan, as cases again began to rise with Christmas holidays and New Years’ festivities on the horizon.

>- [Olympic organizers began to scrutinize the response from other major sporting groups in an effort to develop of plan for the 2021 Olympics.](https://www3.nhk.or.jp/nhkworld/en/news/backstories/1366/)

>- [Japan also began to consider lifting quarantine for Olympic spectators from overseas.](https://www.japantimes.co.jp/news/2020/11/11/national/japan-quarantine-olympics-spectators-overseas/)

>- [By mid-November, Tokyo raised the alert as Japan sets a daily record with 2,000-plus COVID-19 cases.](https://www.japantimes.co.jp/news/2020/11/18/national/tokyo-coronavirus-alert-level/)

>- [This led to the Government to revise the Go To Travel Campaign amid the Nationwide surge in infections.](https://www.japantimes.co.jp/news/2020/11/21/national/go-to-travel-coronavirus-surge/) Cities began to be excluded from the Go To Travel campaign entirely as hospitals began to strain under the admitted cases.

>- [The end of November saw a frank warning from the Virus Response Chief in Japan,](https://www.japantimes.co.jp/news/2020/11/26/national/japan-virus-emergency-possible/?app) as a new State Of Emergency is floated if the virus is not brought under control by late December – in time for the holidays.

>**October 2020 Summary – Confirmed Cases – 102,166 – Deaths – 1,783**

>- The Government is considering [ways to lift the Tourism shutdown imposed on International travel on a trial basis](https://www.japantimes.co.jp/news/2020/10/05/national/japan-entry-ban-foreign-tourists/) earlier than the expected re-opening date of July for the Tokyo Olympics.
>- [Public opinion is reigniting debate on the Games,](https://www.japantimes.co.jp/news/2020/10/08/national/cancel-or-proceed-public-statements-reignite-debate-on-2020-games/) as there is a high likelihood that the influx of non-residents could trigger another widespread outbreak.
>- [Specialized contact tracing methods are being developed](https://www3.nhk.or.jp/nhkworld/en/news/20201027_39/) to adapt to the massive scale of the work required to keep as many people safe as possible.

>**September 2020 Summary – Confirmed Cases – 84,414 – Deaths – 1,588**

>- The IOC looks at easing virus restrictions for athletes that would compete in the 2021 Olympics, confirms the 2021 Games would happen with or without Covid-19, and began the task of cutting costs intended to [to counter the pandemic concerns from the international community.](https://www.japantimes.co.jp/sports/2020/09/25/olympics/olympics-organizers-agree-52-items-simplifying-tokyo-games/)

>**August 2020 Summary – Confirmed Cases – 68,200 – Deaths – 1,285**

>- Concern about Obon in Japan began to rise, as infections in Tokyo especially began to increase. Tokyo’s Governor began asking residents to refrain from traditional travel to hometowns, and to stay home as much as possible to curb the spread.
>- Full-fledged antigen testing started at Narita, in preparation for re-opening the borders to business entry, and allowance of residents to return home. This test is saliva based, allowing a faster return time on results, but all new arrivals to Japan were still required to comply with a 14 day quarantine – many in hotels before they can return to their proper residences.
>- Late August confirmed what many had feared – **Japan was enduring a second wave of the outbreak of COVID-19.** Tateda Kazuhiro of Japanese Association for Infectious Diseases said, “We are now in the midst of a second wave. People may think coronavirus infections have peaked out, both in Tokyo and nationwide. But we need to closely monitor the situation for whether a resurgence is underway.” Tateda said the situation may be worse now than a few months back.
>- The Japanese Government finally announced that re-entry for Residents of Japan with certain statuses would be allowed as of September 1st. [**Detailed on the MOFA website,**](http://www.moj.go.jp/content/001327497.pdf) this opens up the borders for Foreign Residents who have status for re-entry – namely “Permanent Resident”, ”Spouse or Child of Japanese National”, “Spouse or Child of Permanent Resident” and “Long Term Resident” (including the spouse of a Japanese national or Japanese child who does not have these statuses of residence; the same applies hereinafter) – and those who have special exceptional circumstances as noted by the Embassy of their home country.

>**July 2020 Summary – Confirmed Cases – 35,521 – Deaths – 1,020**

>- As July started, Tokyo confirmed another 67 cases and the Government began to prepare for a possible surge in infections citywide.
>- Major airports began to set up [PCR test centers to help restore Int’l travel](https://mainichi.jp/english/articles/20200702/p2a/00m/0na/006000c) but cases began to rise again in the city and around the country.
>- Coronavirus cases exceeded 30,000 in late July, and the Governor of Tokyo explored the possibility of calling another State of Emergency for the city in August.

>**June 2020 Summary – Confirmed Cases – 18,631 – Deaths – 972**

>- In early June, Tokyo began the move to Step 2 of the recovery plan after the previous SOE was lifted, but faced a spike in infections shortly thereafter.
>- They also confirmed suspiciouns that the IOC would require the Olympics to be held in 2021 – or not at all. The IOC says they will have a plan finalized for the 2021 Olympics in September 2020.
>- Mid-month, the Japanese government revealed it was beginning a [plan to allow up to 250 businesspeople into the country each day](https://www.japantimes.co.jp/news/2020/06/11/national/japan-250-business-travelers-four-countries-daily/#.XuI2-UVKiUk) from areas like Australia, New Zealand, Thailand and Vietnam.
>- [Businesspeople from Vietnam became the first to be allowed into the country](https://english.kyodonews.net/news/2020/06/cd172dae467b-urgent-travel-from-japan-to-vietnam-to-partially-resume-this-week-motegi.html) after a long closure to flights due to the virus.
>- At the end of the month, Japan declared the border closure to continue into July, and [added another 18 nations to the entry ban.](https://www.japantimes.co.jp/news/2020/06/29/national/japan-adds-17-nations-to-coronavirus-entry-ban/#.Xvn1iyhKiUk)

>**May 2020 Summary – Confirmed Cases – 16,759 – Deaths – 882**

>- The State of Emergency that began in April was extended in May due to the strain presented on the medical system, even though daily infections were seeing a downturn.
>- A mere 10 days later, it was revealed the SOE would be lifted in 39 prefectures, but remain in places like Tokyo, Hokkaido and Osaka to further alleviate concerns with the health care system.
>- It was also revealed that if the Tokyo Olympics could not go on in 2021 due to COVID-19 spread, they would be cancelled outright – although the IOC advised they are doing their best to plan for as many possible outcomes as they could.
>- Finally, after widespread confusion, [Japan quelled rumours it would pay for half of tourists’ expenses](https://www.japantimes.co.jp/news/2020/05/27/national/japan-wont-pay-half-visitors-expenses/#.XtCSwDpKiUk) as a poorly sourced article had indicated. This article was clarified in english to state that the credit would only apply to local, domestic tourism within the country.
>- As new cases begin to surface again in Tokyo, the Minister in charge of the virus response says there were no plans in place to revive the State Of Emergency for Tokyo or other cities in Japan.

>**April 2020 Summary – Confirmed Cases – 14,119 – Deaths – 435**

>- Japan began increasing travel restrictions into the country on April 3rd.
>- [Foreigners were given an automatic Visa Renewal of 3 months,](https://english.kyodonews.net/news/2020/04/504b65db2f19-foreigners-given-extra-3-months-to-renew-stay-due-to-coronavirus.html) no application necessary.
>- A State of Emergency is declared, further restricting movement to, from, and within the country.
>- On April 29th, Japan added more countries to the ban list, barring citizens or those who had traveled to many parts of Europe, Asia and the Caribbean.

>**March 2020 Summary**

>- A World Wide Pandemic is declared, and Japan begins to close borders to International Travel, as travel advisories are issued worldwide, and citizens are asked to return to their home countries.

>- [**The Tokyo Olympics are postponed officially, with a re-start date of July 23rd, 2021 being selected.**](http://www.asahi.com/ajw/articles/13254665)

>**January 2020 Summary**

>**01/31** – The NHK has published an article reporting that JNTO has a phone number to call should tourists *currently in Japan* require assistance. The Japan National Tourism Organization is offering phone consultation services for foreign tourists who are concerned about the new strain of coronavirus. The Japan Visitor Hotline offers 24-hour services in Japanese, English, Chinese and Korean. The hotline can refer callers who may be infected with the virus to the nearest medical institution. The organization encourages foreign tourists to call if they have any concerns. The hotline number is 050-3816-2787. Calling from Overseas? Use: +81-50-3816-2787

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