For a change of mood I decided to spend a couple of nights at a beachfront property somewhere along the coast of the Japan Sea. I booked it through AirBnB, and before confirming my payment it said on the page that, because the property is listed in the GoTo Travel campaign, a discount would be automatically added. So I confirmed my payment, but the receipt on the app now only shows that I paid the original pre-discount charge. This is my first time making use of the campaign (let alone with AirBnB), so I don’t have any idea how it works. Can anyone enlighten me? If I ask the property owner directly will it be considered a faux pas?
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I actually just went through this. AirBnB is being unnecessarily unreasonable and putting additional requirements to be eligible for the program. First, your AirBnB profile has to say “Japan” for your country. In order to change your country to Japan on your profile, you have to upload a Japanese Passport, National ID, or Residence Card; AND you have to have a Japanese credit card or bank account linked to your AirBnB profile.
If you don’t do all of those things, they won’t apply the GoTo discount. The host has no ability to affect this policy.