Context: I started working with 派遣会社 in February. Been in training until March 20, started working with a different company from March 22.
I just want to clarify that I submitted my paperwork on time. However I didn’t realize that I had server connection problems with my email til now. The time sent is recorded and I can prove that I submitted the documents on the due date.
I believe that my supervisor is supposed to check up on me or remind me before the due date but he contacted me after the due date.
So I been told that I would be receiving partial monthly payment this afternoon and been confused on what was happening.
I’m aware that there would be possible problems with 勤務報告書 as I transitioned to a new workplace that involves cyber security & I won’t be able to access my old work email/website in a closed environment. However my shock occurred when the hours missing with not with the new workplace but my old workplace. I was given the training hours by my company (supervisor), and was also recorded every day.
The problem occurred when I had problems uploading & emailing the due to connection problems during the submission date.
I can understand that my company won’t able to calculate my pay for the month without 勤務報告書 but I was in training for the company with class & work schedule given before hand. Even though I might have missed the 勤務報告書 deadline due to technical difficulties, does it justify for them to delay my payment entirely?
This includes 通勤費申請書 of last month, I’m given a budget of 2万円 every month for transportation costs but I spend over 2万円 to get to work. (Ageo Station to Tokyo Station, + metro).
My transportation method is not going to change as I’m still new to the workplace + low finances after moving to japan.
Is it reasonable to ask/contact my HR to notify my situation and hope to get paid this month? or even ask for 通勤交通費 as I was late to hand in 通勤費申請書 due to technical difficulties?
I believe that I could have prevented this if I doubled checked to see if my email was fully sent but it’s hard to believe they can’t calculate my hours for the month, making me ask for financial help from my relatives. I shouldn’t be the one fully taking responsibility as I literally have a supervisor/superior who is in charge to train me.
So I was abit angry and sent a email clarifying my situation and hoped to see if I can do anything to solve this situation.
My supervisor told me to go apologize to the HR. Since I already apologized on my previous email, I asked my supervisor for a different way to apologize as I didn’t know what else I can use to apologize. He told me it’s not a problem of the method of apology but me…
I will add photo context once I get back home, feel free to comment as I’m open to all suggestions and I know I’m not fully in the right.
2 comments
Are you saying they didn’t receive your messages or that the messages were delayed?
If your email didn’t arrive on time, it’s frankly irrelevant when you sent it. As far as they’re concerned you didn’t submit on time, and seeing as your mail apparently didn’t leave your mailbox on time, this is probably a lost cause. If you’re trying to get off on a good note at your new place of work, I’d strongly advise against gaijinsmashing your way through this and simply dealing with it on your end.