How do you pay for a Mercari order at 7/eleven?

I recently bought something on Mercari and chose to pay at a convenience store (I chose 7/eleven) as a payment method.

I presented the payment bar code at 7/eleven, and it showed me a screen asking if I had a nanaco card. I don’t have one and I don’t know what that is. I’m still learning Japanese so I don’t understand everything yet, but the vendor explained me something and made me cancel the action.

I thought I could just show the payment bar code, give the cash to the vendor and call it a day. How does this payment method actually works?

4 comments
  1. Yeah it really is as simple as clicking 7/11 on the app when you choose where you want to pay. Show the staff at the register. They’ll scan the barcode and then you pay. I’ve never had any issues and the staff should walk you through it if there is. Good luck and don’t overthink it 🙂

  2. The only thing you need to be aware of is that some sellers on Mercari will refuse convenience store payments,I personally had an experience like this

  3. You press the >>>>

    even if you don’t have a nanaco, you have to move forward with the transaction, it’s a rookie mistake to press the RED X.

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