Posted this in the stupid questions the other day but didn’t get much help…
I need to return a faulty electronics product to China but the post office sent it back to me because it contains a (non-removable 800mah) battery. They even asked how it got delivered to me from China in the first place…? I have been buying phones and stuff from China for years with zero problems, delivered sometimes by Sagawa, etc. and sometimes by regular post.
Anyway in the past when returning stuff I have just lied and said “no battery” and gotten away with it, but not this time, I guess they X-rayed it. What are my other options? FWIW Kuroneko and Sagawa both have “no batteries” clauses on their websites.
2 comments
What is the problem exactly? Why do you need to lie on the forms?
https://www.post.japanpost.jp/int/use/restriction/restriction02_en.pdf
> Countries/ territories where service is available:
> China
Available for both EMS and surface mail. Last page of above PDF show that China actually DOES accept lithium batteries in incoming shipments.
800mAh is way below the non-mailable limit.
All you need to do is:
1. truthfully fill out the form “WIDGET XYZ, CONTAINS BATTERY IN EQUIPMENT < 100Wh”
2. make sure the box you’re mailing it in does NOT have any IATA battery labels/warnings. Those are for actual hazmat freight shipments.
3. Take to post office, repeat the same thing as listed on invoice (widget xyz, battery in equipment, below 100Wh) and have them accept it.
If they complain, point to the Japanese version of the above PDF: https://www.post.japanpost.jp/int/use/restriction/restriction02.pdf
>Anyway in the past when returning stuff I have just lied and said “no battery” and gotten away with it, but not this time, I guess they X-rayed it. What are my other options?
Not lying on these forms? Says no battery, has battery, must reject.