I am an idiot.
Now that has been set aside, I need advice or help, not a roast. I bought a one month commuter pass, and idiotically chose the off peak option. My commute it seems are not during the.off peak hours, so now I have to pay full fare on top of the commuter pass.
Is there a way I could just topup the extra to convert it to non off peak? the machine doth rejected my card though when I pressed on commuter pass option….😭
UPDATE: went to the counter and used my rudimentary Japanese to get a refund, though I didn’t get a full one, because I already used it one way (despite getting charged full fare). they reset it so I could set a new pass.
Thanks for all the advice!
7 comments
You might have to actually interact with a human being to fix this, good luck.
Just go to the office and tell them the problem
How many months is it? Normally you can cancel and get a refund for your commuter pass, but they prorate it up to the last whole month. I. E. If you bought a 6 month pass and used 1.5 months, you can only get 4 months worth of refund.
I don’t know about changing the type though.
I accidentally converted my expiring train commuter pass to a bus pass once. Just go to the office and explain. They’ll refund the money and you’ll need to re-buy the correct route.
The off peak pass is bonkers stupid. Unless you have a short commute or work from the middle of the day to late at night it’s practically a waste of money imo.
If you go to the office at the station you can even cancel your commuter pass and get your money back. There’s often a specialized window for that at bigger stations.
If you just go there and explain your situation/mistake, they can probably fix it.
how does one get a off-peak commuter’s pass?
I’ve never seen this option before. I just always got the commuter’s pass.