fraudulent charges on Gaica card

Just got notified today of two transactions on my Gaica card, one domestic for 1100 jpy at around 2:30 am and one in Taiwanese dollars for over 80k jpy at around 7 am. =( Called customer service and they said they’d open an investigation that would take 3-4 months (?!). I noticed that there’s been a few similar posts on here, so here’s a PSA to be careful if you have a Gaica.. and for anyone who’s also fallen victim, what was the result – did you get your ¥ back or were you SOL?

6 comments
  1. I had two fraudulent charges for “booking.com” from March that they are still investigating. The only time I happened to use that card that month was for a small hotel in Nikko, so I suspect that it where it was compromised

  2. Not Gaica, but also had my cc cloned after trip to Taiwan, then used by someone in Japan.

  3. Not sure if related, but my wife’s cards have been hit with fraudulent purchases the past few weeks as well. Both JCB, and one card was just made last week 🙃

  4. It happened to my Gaica Flex card too. There were fraudulent charges made in Australia. They launched an investigation, and I’m still waiting for the refund. They said it would take at least 3 months to investigate the account. They canceled my old card and re-issued me a new one in the meantime.

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