Hi there,
I’m unable to use Mercari until I am verified, and although I’m uncomfortable with the amount of personal data I am handing over, I’d still really like to use the service.
After many attempts, I was able to receive verification using the residence card/selfie method. However, my account is still restricted (i.e., I am unable to use it). When I queried this I was asked to submit my MyNumber card separately, so I waited for this to arrive and then again, after many attempts and no guidance, this was accepted. Now I have been asked to submit my certificate of residence. I can’t see this requirement mentioned on the website or in any other Reddit posts.
Did anyone else have to jump through this many hoops in order to use the service? Any advice appreciated, thanks!
2 comments
I see people with hundreds of sales who are not verified. I can’t remember having to jump through any hoops to verify my identify with them.
I could not even register, gave up.