Yucho furikomi on ATM denied

My landlord requires me to transfer rent to their bank account. I have a Yucho account and cash card and went to the ATM to do the furikomi but I got a receipt that my request was denied and to go to the savings counter of the bank. However, when I was at the bank a day ago to do this process in person, they told me that they will charge up to 7500 JPY for the domestic transfer to another Japanese bank account and this is the handling fee for a “foreign transfer fee.” I have a futsu (no passbook) account, with a remittance limit of 500,000 JPY, and as per my online search, the transfer fee should not be more than 600-800 JPY. Any help with this would be greatly appreciated. Has anyone gone through this recently? Thank you.

UPDATE: I just visited SMBC branch where my landlord’s account is with cash for rent payment. They checked my residence card and said they will also charge a 7000 JPY transfer fee. I had cash to deposit in his account and all the information. They said that because I have only been in Japan for one month, I cannot do any transfers, including cash furikomi, without paying the transfer fee. I can only do them with regular fees after six months of staying in Japan. I am stumped, and there seems to be no way for me avoid this hefty transfer fee.

7 comments
  1. wuuuuuut.

    Transfer to another yucho account is free up to 5 times per month. Transfer to a bank outside of yucho system is 165 yen/transfer.

    Have you been here > 6 months? Is your account actually enabled for transfers? I believe unless you provide some documentation like proof of work or similar you can’t do transfers out of the account for the first 6 months.

    7500 sounds like foreign remittance fee, but surely your apartment is domestic.

  2. Take cash to a branch of the bank to which you’re depositing the money. There should be no fee for the deposit.

  3. Get a shinsei bank account, it doesnt require a hanko, and is easy to sign up for, they give you one feeless transfer per month, use it for your rent

  4. i had the same issue when i first moved. you won’t be able to do anything with this account except put cash in and take cash out and connect it to line pay and paypay for six months when you will magically be considered a resident even if you’ve had your zairyuu card that whole time.

    what everyone said about going to a branch of your landlord’s bank is correct and how i had to pay my initial apartment fees too. but i promise it does get easier eventually!

  5. Did you by any chance had the ATM in English? I had the same issue that transfer and even withdrawal was not working. Message to go to the counter popped up. I tried again immediately with the default Japanese language set on the ATM and it worked fine…

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