I signed up for Ahamo last month and my August bill was finalized yesterday. The only information I have is the amount owed—I can’t see if it was automatically charged to my credit card or if I have to manually pay it myself. I assume it would be automatic since they have my card info on file, but I don’t see any charges from NTT/Docomo/Ahamo on the card.
Their support line didn’t answer my question at all. Does anyone know what the deal with payment for Ahamo is?
3 comments
It should be taken automatically. Do your card and bank have different websites? You might need to log into the card’s website to see a breakdown of all charges.
Finalized doesn’t mean charged yet. My ahamo bill usually gets charged at around the 14-15th and shows up on the statement a couple days after that.
Basically you should wait another week for the August charge to appear.
Docomo made this clear when they launched ahamo, it’s just a plan within the docomo lineup. It’s not a separate service and you can actually change plans every month if you want. Hence if you went from a giga plan to ahamo you billing stays the same and can keep using the same sim without doing MNP, which is not true for SoftBank or AU