My card is expiring this month, so I’m going through updating everything that uses it, yet for some reason My Menu just spouts “My Menuからの支払方法変更は受付できません。” and tells me to request a paper form.
Everything I read points to being able to change between cards without needing to use snail mail. Is this a temporary outage? Can anyone else confirm in their My Menu?
I still haven’t been charged for last month, which also makes me wonder if the error just hides the fact that it’s due to an outstanding amount.
1 comment
Happened to me too, had to go the snail mail route to get it changed.
I asked why my account’s being restricted like this but they wouldn’t tell me.
Softbank carrier billing also isn’t working.