Which food delivery app treats their delivery drivers and local businesses the best?

Due to being very busy with work recently, I have started using the Uber Eats app a lot. However, I have noticed that the delivery cost is atrociously low, often costing no more than 50 yen.

I was wondering if that is really all the delivery drivers are getting? I have been going off of that assumption, often tipping 300ish yen on top of the cost, but I’d much prefer to just use a food delivery app that treats both the delivery drivers and the restaurants well, with no tipping required.

I’m aware there’s several options in the food delivery market, but I haven’t been able to find a clear answer on which app treats their contractors the best in Japan.

Looking forward to any advice you could provide me!

P.S: I’m aware that the best option is to call/go to the restaurant directly. Which I will whenever possible, but sometimes when I’m busy I’m going to have to take the second best option 🙂

9 comments
  1. The thing is if people keep giving tips, and at some point it becomes the norm.
    Uber can start lowering driver’s income and make them rely on tips. So better to not do that if you want them to be treated better in the long term.

    The food price is significantly more expensive than going directly to the shop to begin with. That’s where they got their money.
    Don’t worry about low delivery fee.

  2. Idk if this policy survived the pandemic intact, but a few years ago Demaecan was making a point that its drivers are properly employed staff who are signed up for social insurance etc., not gig economy contractors. I try to use them where possible, but Uber Eats has a much better selection of restaurants around me unfortunately.

  3. Try ordering direct from restaurants instead. A bunch of them have their own delivery services. The employees are no doubt treated better than those apps and there’s none of that tipping crap.

  4. The delivery fee you pay is not the pay received by the delivery people. I think there is some base pay + things like distance is calculated, extra when it’s raining, peaks hours etc.

    In any case, it’s pay is quite low, lucky if you can get the minimum wage. Depends a lot on how many deliveries you can do in the shortest amount of time.

  5. For heaven sakes don’t tip them! We don’t need that American shit over here. When you see ¥50 delivery, it doesn’t mean the person is getting just ¥50

  6. I have never use these apps, so please take my advice with a pinch of salt.

    How about you get few delivery guys LINE and tell them you will pay them more and directly?

    I don’t know if that is possible.

    Also I think if you are going to tip, do it out of the app in cash. I think is better that way

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