Hi friends! Quick question… I want to order clothes from websites like Rakuten or ZOZOTOWN, but don’t know if I will be able to return them. Does anyone have experience with returns on either of these sites?
it says in the description if it’s eligible for returns or not. some are free returns some are not. Amazon usually eligible for free returns.
Both those sites do returns, within the specified return period. Check each site for their returns policy as they will list what items are eligible, how to do the return and by when. You will also have to check the item page to see whether or not returns are accepted e.g some items on sale will be non-returnable. You’ll also have to pay for shipping if returning items that are not defective.
For zozo You can return but unless they made a mistake you gotta pay the shipping cost
Not sure for Rakuten but Zozotown is definitely possible. Source: Wife has boxes from Zozotown arrive every few days. You can do chakubarai via Yamato when returning but they will charge you the shipping fee after.
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it says in the description if it’s eligible for returns or not. some are free returns some are not. Amazon usually eligible for free returns.
Both those sites do returns, within the specified return period. Check each site for their returns policy as they will list what items are eligible, how to do the return and by when. You will also have to check the item page to see whether or not returns are accepted e.g some items on sale will be non-returnable. You’ll also have to pay for shipping if returning items that are not defective.
For zozo You can return but unless they made a mistake you gotta pay the shipping cost
Not sure for Rakuten but Zozotown is definitely possible. Source: Wife has boxes from Zozotown arrive every few days. You can do chakubarai via Yamato when returning but they will charge you the shipping fee after.