Need help for Paidy Honnin Kakunin

when i tried putting my name in kana it said the name didn’t match with my number card, is anyone has same experience and somehow able past it?

2 comments
  1. What is the name in your myNumber card? Just put exactly the same character, order, spacing

  2. all foreigners have their names in romaji on mynumber, no? followed by any legal alias in ()’s. So, you should put it in english letters (perhaps FULLWIDTH) but wihtout the ()’s and alias.

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