RResidents in Japan

PayPay Verify ID with Zairyu Card

I keep receiving messages from the PayPay app to verify my ID to “prevent our services being used for money laundering and the financing of terrorism.” Yeah, sure. Also, “apply for verification in as little as 2 minutes!” Problem is, I am required to use either a My Number Card, driver’s license, or driver’s history certificate. I have none of these, and don’t plan on getting any of them. I do have a Zairyu card though, which I use for all my banking. Has anyone had success getting their ID verified with Zairyu card? How does one contact PayPay Support? PayPay has designed their support pages to make it impossible to contact a human being for support.

11 comments

  3. I’m not sure since I’m in the same boat. They want a drivers license or My number card. I did email support but they just said the same robotic reply from their verification page. Good luck.

  5. No PayPay verified for you then. What are you going to do once health insurance is integrated into your my number card? Pay full price at the clinic?

  6. > Has anyone had success getting their ID verified with Zairyu card? How does one contact PayPay Support? PayPay has designed their support pages to make it impossible to contact a human being for support.

    Don’t bother. Nobody has ever done it because it’s not an option.

  7. > “prevent our services being used for money laundering and the financing of terrorism.” Yeah, sure.

    That’s not a PayPay thing, it’s a Japanese government thing. Everywhere that deals with money does this now.

  8. Only mynumber accepted.
    Also in the case you made mynumber card and get verified, they will ask you to verify again when mynumber expired.
    So make sure to never let it expire, because they will freeze your balance instead until you reverify.

  9. Same dude just sorry to see how aggressive this community is. Hope you can get it worked out but I don’t think there will be a way without getting the my number card

  10. OP embrace tradition, reject modernity.
    Time to go back to good ol cash only, no one will know how many 10yen coins you laundered

  11. If you won’t make My number card, the only option is to change the service. I use Rakuten pay.

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