I maybe an idiot… But hear me out
Yesterday I was sending a package out from a Mercari order and the fami near me changed to a locker style.
I’ve never used one before so I scan the QR they gave me on the app and a drawer opened up.
I didn’t get a label at all like it was supposed to but I thought they would, I guess, put it on for me???
So I drop the package in and click next and it took me to the home screen. That’s when I realized… Maybe I was supposed to give me a label and I put it on myself.
So I called the familocker and they said Yamato would return the package to the staff but then today they said to call the support number for familocker
I call familocker and they said call Yamato
I call Yamato and they said to call back later because my Japanese is… Rough…
Yamato is closed right now for their eng support so my question is what do they do with unlabeled packages?
You can now proceed with calling me a fool ;-;
I don’t know what to do at this point other than wait for Yamato to open tomorrow.
Edit:
Looks like the package is getting delivered and will arrive at the buyer’s place by end of today.
So I guess….. I didn’t need a label in the end.
6 comments
That is correct. The door opens you put it in. They put the label on because only the right package is in the right drawer.
You don’t use a label for the locker ones pal, you’re good.
Mercarri video on youtube (can’t link) just shows the box going in sans label.
I’m confused at everyone saying you don’t need a label because the family mart familocker I use always issues out a label when I send thru rakuraku, both for nekoposu and the big jitaku type packages that get placed in their own locker. One time the machine messed up and didn’t print out anything and the machine just straight up stopped working. The manager had to call the familocker customer support to fix it. Turns out it just ran out of paper for the labels.
I have yet to see these lockers in osaka
how did you managed to speak to yamato??? I called them many times but decided just to cancel my pick up and order again to that I’ll be home the day they come…