Hi. So I sent this coat to a buyer. Turns out it’s too small for them and they want to return it and are asking my address in the chat? Is that normal? Do I give out my personal address like that? If anyone could let me know, thanks
Yeah. Seller gives their address. Once the seller receives the return, the seller cancels the order. The buyer receives a notification that the order is being cancelled. They confirm it and then pretty much everything regarding the listing is erased including any messages you sent to each other.
I wish Mercari implements a smooth way to do this without disclosing the seller’s address.
Can’t you put the address of the local convenience store?
Note. If you wander out in the mericari or Amazon markets, best to understand the pitfalls of making some small money.
5 comments
this is the normal process. however there is no reason to accept the return. coat doesnt fit? too bad. its not a store.
[Yes.](https://help.jp.mercari.com/guide/articles/625/)
>(3) 購入者：出品者に商品を返送する
トラブル防止のため、追跡サービス付きの配送方法をおすすめいたします。
**お届け先住所等の情報が必要な場合は、取引メッセージでご確認ください。**
※取引メッセージの内容は第三者に開示されないため、安心してご利用いただけます
Yeah. Seller gives their address. Once the seller receives the return, the seller cancels the order. The buyer receives a notification that the order is being cancelled. They confirm it and then pretty much everything regarding the listing is erased including any messages you sent to each other.
I wish Mercari implements a smooth way to do this without disclosing the seller’s address.
Can’t you put the address of the local convenience store?
Note. If you wander out in the mericari or Amazon markets, best to understand the pitfalls of making some small money.