I have my data plan with au in Tokyo and chose an eSIM since the employees said that it is just as good as a physical one and I still had my old physical SIM with some data on it.
The old physical SIM has since been depleted but the issue I’ve been experiencing is that my other half has the same data plan with the same carrier but she has a physical SIM and her data is more reliable. Meaning we can both be inside the same restaurant or on the same train platform side by side and she will have data connection but I won’t.
Is a physical SIM better than an eSIM? We have asked the provider and they say there is no way to tell/know so they have zero ideas.
I’m using an iPhone 13 Pro and my other half is using an iPhone 11.