Urgent Help: How to Board Romancecar tomorrow?!

Hi all,

I’ve bought the Hakone Free pass as well as a Romancecar Ticket that departs Shinjuku at 7:37am tomorrow.

However, I do not have any physical ticket. The freepass is a QR code from Klook and the Romancecar purchase is just a confirmation email.

How do I actually board and go through the gates? If I use a Suica card, wouldn’t I just he charged the whole fare for the Romancecar again?

How do I enter Shinjuku and board without buying anything other than just the Romancecar and Freepass purchase that I have?

by 1843461970

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