Pension / income tax refund

I lived and worked in Japan for 5 years and returned to Australia around a month and a half ago and have started to investigate the process. From what I can gather, the pension tax refund is straight-forward and only requires filling out this form:

https://www.nenkin.go.jp/international/japanese-system/withdrawalpayment/payment.files/A.pdf

Income tax refund however, I am having a difficult time understanding the process. It seems like I have to get an aquaintance in Japan to complete some procedure on my behalf but I'm not exactly sure how.

Also, is there a time limit within which I have to finish this tax refund process?

by ligern1103x

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