Hospital bill question (national health insurance)

Situation: a child is admitted to the hospital for treatment of an infection disease (adenovirus and rhinovirus) and therefore required to be isolated in a private room at considerable expense. The private room was doctor required. National health insurance will not cover the private room.

Patients guardian spoke with hospital billing explaining that the private room was not an elective choice and in fact required by the doctor and medically necessary. No non-private room was made available as an option. Hospital was unhelpful and said the bill must be paid.

Is there anything that can be done to dispute or have the charge reduced or refunded? Seems strange that a broken leg is fully covered but infectious diseases are not because they’re require isolation.

by Huge_Maintenance_612

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